Inbound Email
- Users can now create new issues via a dedicated email addresses for every user and every project
- Users can initialize priority and assignee via email using hash tags
- Added a link from the issue creation form to the instructions for using inbound email
- Added downloadable vcards for each user/project email address to conveniently add the addresses to user address books
- Added extensive instructional text on how to update attributes via email
Reply by Email
- Users can now update status, priority, and assignee via email
- Users can unassign issues via email replies
Email Error Handling
- Users receive an error notification if the ‘from’ address they use cannot be found
- Users receive an error notification if we’re unable to find an issue or project based on the ‘to’ address used
- Users receive an error notification if they attempt to create or update an issue that belongs to an archived project
- Users receive an error notification if the account is not active
API
- Added created_at and updated_at time stamps to issue listing
Bug Fixes
- Improved email parsing to more effectively parse emails and replies from Microsoft Outlook
- Fixed a bug where users with bouncing email addresses were incorrectly reactivated