Creating Issues
One of the most important but easily overlooked aspects of bug and issue tracking is the ease of getting the data into the system. Without that data, nothing else matters—so we've really focused on making it quick and easy.
Figure 1 Creating issues is intentionally minimal, and since the subject is the only required field, you can quickly capture issues and circle back later to add additional details.
Concise and Efficient Issue Entry
Sifter's issue entry screen consists of the bare minimum fields needed to create an issue, (Figure 1) and the subject is the only required field. That way, it's easy to capture the issues quickly and circle back later to add more details.
Figure 2 Attach up to 5 images at a time with each new issue or comment on an issue.
Attach Screenshots
Sometimes, it's easier to show than to say, so it's easy to attach images with issues. With each new issue or update to an issue, team members can attach up to 5 images to help show what the problem is. (Figure 2)
Automatic Notification Emails
Sifter intelligently sends out notifications whenever new issues are created or updated. If an issue is assigned to someone when it's created, the assignee will automatically be notified, and if an assignee isn't selected, you can setup Sifter to notify specific team members that there's a new unassigned issue.
Figure 3 It's easy to create multiple issues in a row without having to navigate around and press an extra button.
Create Multiple Issues Seamlessly
Sometimes, you're just in an issue-creating mood, and Sifter helps you stay in the zone. Whenever you create an issue, there's another button so that you can create the issue and then add another. (Figure 3)That way, Sifter stays ready for you to capture issues. It also works great if you're capturing ideas or issues during a meeting or brainstorming session.
Category Auto-assignment
It's not always possible for the person creating an issue to know to whom it should be assigned. It's much more likely that they'll be able to select a category—so you're able to establish a default assignee for each category. (Figure 4) That way, you're able to minimize the amount of issues that need to be assigned.
Figure 4 Each project lets you establish default assignees for each category to help minimize the amount of unassigned issues that need an owner.
Ready for more?
This is just one tiny piece of the pie. Make sure to see what else Sifter has to offer…
- Organization
- Creating Issues
- Managing Issues
- Updating Issues